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Giant SyncDrive · Battery · Service codes (Giant Service Tool, 2020 models)

Giant SyncDrive error code F9

The cells in the battery are out of balance

What you can check

Charge the battery all the way to full. If the code comes back, your dealer needs to check the battery.

A job for your dealer

Trolda reads live data from Giant SyncDrive bikes. What Trolda shows on your bike

Same part: Battery

Trolda for your e-bike

Trolda connects to your Giant SyncDrive bike and shows what you did, what the motor did, and what it cost the battery.

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Trolda is in open testing on iPhone and Android. You get the app through our tester page, it takes a minute.