Giant SyncDrive · Battery · Service codes (Giant Service Tool, 2020 models)
Giant SyncDrive error code C5
A battery cell is too hot
What you can check
Let the battery cool down before you charge or use it. If the code comes back, don’t charge it and contact your dealer.
Dealer if the fault comes back
Trolda reads live data from Giant SyncDrive bikes. What Trolda shows on your bike
Same part: Battery
Sources
Explained in Trolda's own words from the manufacturer's public documentation. Trolda is not affiliated with the manufacturer. If in doubt, ask your dealer.
Trolda for your e-bike
Trolda connects to your Giant SyncDrive bike and shows what you did, what the motor did, and what it cost the battery.
Get TroldaTrolda is in open testing on iPhone and Android. You get the app through our tester page, it takes a minute.