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Giant SyncDrive · Battery · Service codes (Giant Service Tool, 2020 models)

Giant SyncDrive error code C5

A battery cell is too hot

What you can check

Let the battery cool down before you charge or use it. If the code comes back, don’t charge it and contact your dealer.

Dealer if the fault comes back

Trolda reads live data from Giant SyncDrive bikes. What Trolda shows on your bike

Same part: Battery

Trolda for your e-bike

Trolda connects to your Giant SyncDrive bike and shows what you did, what the motor did, and what it cost the battery.

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Trolda is in open testing on iPhone and Android. You get the app through our tester page, it takes a minute.