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E-bike error codes

Bosch Smart System error codes

The Smart System shows a six-character code that can include the letters A–F (e.g. 50000D), and the display shows a QR code linking to Bosch’s own help page for the fault. Older Bosch bikes (before 2022) use three-digit codes with a different table.

Trolda reads live data from Bosch Smart System bikes. What Trolda shows on your bike

CodePartWhat it means
110001Control unitThe control unit detected a fault and restarted the bike
111000Control unitA known fault that has been fixed in newer software
112001Control unitA known fault that has been fixed in newer software
112002Control unitError in the control unit’s configuration
112100Control unitCommunication fault in the control unit; the bike may switch on by itself
113001Control unitA known fault that has been fixed in newer software
113103Control unitMemory fault in the control unit; the bike may switch on by itself
113111Control unitMemory fault in the control unit
113121Control unitNo connection to your phone, or the connection was lost
131000Control unitA button on the control unit is read as being held down all the time
132000Control unitA known fault that has been fixed in newer software
141000Control unitFault in the control unit’s built-in battery
142002Control unitThe power supply to the control unit isn’t working properly
143001Control unitA known fault that has been fixed in newer software
144000Control unitThe charger on the USB port supplies too little voltage, so the control unit isn’t charging
152001Control unitThe control unit is too hot; assistance may cut out and the bike may switch off
153001Control unitThe control unit is too hot; assistance may cut out and the bike may switch off
153002Control unitThe control unit is too hot, so its LEDs are dimmed heavily
1B0001DisplayThe wireless control unit’s battery is nearly flat; the connection may drop
1B7610GearsNo contact with the electronic gear hub; shifting may fail
1B7701GearsSerious fault in the electronic gear system; shifting may fail
1B7740GearsSerious fault in the electronic gear system; shifting may fail
1C7440GearsThe gear motor has jammed, often after shifting under heavy pedalling
1C7443GearsSupply voltage to the electronic gear system is too low; shifting may fail
1C7741GearsA sensor in the electronic gear system is faulty
400001DisplayThe display has test software that isn’t meant for normal use
400002DisplayThe display is a pre-production sample and must be replaced
420001DisplayThe display is too cold and responds slowly
420002DisplayThe display is too hot
420003DisplayA known fault that has been fixed in newer software
431003DisplayA known fault that has been fixed in newer software
431601DisplayA known fault that has been fixed in newer software
431801DisplayA known fault that has been fixed in newer software
431D01DisplayA known fault that has been fixed in newer software
500006MotorFault in the motor control; motor assistance may cut out
500007MotorFault in the motor control; motor assistance may cut out
500008MotorFault in the motor control; motor assistance may cut out
50000DMotorFault in the motor control; motor assistance may cut out
500011MotorA known fault that has been fixed in newer software
500012MotorFault in the motor control; motor assistance may cut out
500017MotorFault in the motor control; motor assistance may cut out
501001MotorFault in the motor control; motor assistance may cut out
501005MotorFault in the motor control; motor assistance may cut out
501011MotorFault in the motor control; motor assistance may cut out
50100BMotorThe motor is too hot, for example on hot days or with a heavy load
502001MotorFault in the motor control; motor assistance may cut out
503001MotorThe motor is too hot; assistance may cut out and the bike may switch off
50300ALightsFault on the motor’s light output; the lights may go out
503017MotorFault in the motor control; the bike may switch off
503018MotorFault in the motor control; the bike may switch off
50301EABSThe motor loses contact with the ABS and goes into emergency mode with reduced power
50301FABSCommunication fault in the ABS; the motor goes into emergency mode with reduced power
505004MotorFault in the motor control; motor assistance may cut out
510001Torque sensorThe torque sensor is failing; no motor assistance or walk assist
510002Torque sensorThe torque sensor is failing; no motor assistance or walk assist
510005Torque sensorThe torque sensor is failing; no motor assistance or walk assist
511001SensorThe acceleration sensor in the motor is failing; speed may be shown wrongly
511102SensorThe position sensor in the motor is failing; speed may be shown wrongly
51301CMotorThe motor is too hot and has switched off
514001Speed sensorThe speed sensor is failing; speed is shown wrongly and power is limited
514002Speed sensorThe speed sensor is failing; speed is shown wrongly and power is limited
514003Speed sensorThe speed sensor is failing; speed is shown wrongly and power is limited
515001MotorA known fault that has been fixed in newer software
515003MotorWalk assist stopped because the crank or rear wheel is blocked
518121MotorThe motor isn’t set up correctly; motor assistance may be missing
522000Torque sensorA magnet near the motor, on a pedal or crank, is disturbing the torque sensor
523001Speed sensorThe speed sensor is failing; speed is shown wrongly and power is reduced
523003Speed sensorThe speed sensor is failing; speed is shown wrongly and power is limited
523004Speed sensorThe speed sensor is failing; speed is shown wrongly and power is reduced
523005Speed sensorThe rim magnet gives too weak a signal to the speed sensor
523006Speed sensorThe speed sensor is failing; speed is shown wrongly and power is reduced
524001Speed sensorThe speed signal looks tampered with (tuning), so the motor goes into emergency mode
525002Speed sensorThe speed signal looks tampered with (tuning), so the motor goes into emergency mode
525003Speed sensorThe speed signal looks tampered with (tuning), so the motor goes into emergency mode
525004Speed sensorThe speed signal looks tampered with (tuning), so the motor goes into emergency mode
530002MotorThe motor is set up wrongly and has no speed signal; assistance is limited
540022MotorThe motor is too hot; motor assistance may cut out
542001MotorA known fault that has been fixed in newer software
550001LightsThe lights are off, but the bike is set up with mandatory lights
566100MotorConfiguration error; both motor assistance and lights may be missing
610003BatteryThe battery has been disabled, usually by the dealer
610007BatteryA known fault that has been fixed in newer software
620002ChargerCharging current too high, so charging stopped; the charger may be faulty or not from Bosch
620004BatteryThe battery’s discharge current is too high, so charging was stopped
620005BatteryThe battery reports a current fault
620011BatteryThe battery reports a current fault
620013BatteryThe battery reports a current fault
630002BatteryThe battery reports a fault; the bike may switch off
630003BatteryThe battery reports a fault; the bike may switch off
630004BatteryThe battery reports a fault; the bike may switch off
63000BBatteryThe battery reports a fault; the bike may switch off
650001BatteryThe battery reports a fault; the bike may switch off
660002BatteryInternal fault in the battery
660003BatteryThe battery has detected a short circuit
670001ChargerCharging couldn’t start
670003BatteryMore than one battery is connected, but the bike is designed for just one
670005ChargerThe charger is a pre-production sample and must be replaced
680001BatteryTemperature fault in the battery
680004BatteryTemperature fault in the battery
680007BatteryThe battery is too cold to charge
680008BatteryThe battery is too hot
68000ABatteryTemperature fault in the battery
68000EBatteryThe battery is too hot
680010BatteryTemperature fault in the battery
680011BatteryTemperature fault in the battery
680015BatteryThe battery is too cold; assistance may be missing or the bike may switch off
68001ABatteryThe battery is too hot
690051BatteryA known fault that has been fixed in newer software
690064BatteryVoltage fault in the battery
690076BatteryVoltage fault in the battery
6A0000BatteryThe battery software is too old to work with two batteries (DualBattery)
6A0001BatteryMore than two batteries are connected to the bike
6A0002BatteryThe bike has detected a battery that isn’t from Bosch
6A0004Range extenderThe bike doesn’t support a PowerMore range extender
6A0007BatteryCan’t charge both batteries
800002ABSThe ABS control unit isn’t working, so ABS is unavailable
800004ABSThe ABS control unit isn’t working, so ABS is unavailable
810000ABSThe ABS can’t measure wheel speed, so ABS is unavailable
820000ABSWeak signal from the ABS sensor on the front wheel
830000ABSWeak signal from the ABS sensor on the rear wheel
831001ABSThe ABS can’t measure the rear wheel’s speed
832000ABSFault in the ABS speed measurement on the rear wheel
8F0100ABSThe ABS unit is a pre-production sample; ABS and assistance may be missing or limited
901002Connectivity moduleA known fault that has been fixed in newer software
902002Connectivity moduleA known fault that has been fixed in newer software
902008Connectivity moduleThe ConnectModule isn’t responding; modem fault
902009Connectivity moduleThe ConnectModule isn’t responding; modem fault
90500AConnectivity moduleThe ConnectModule’s built-in battery isn’t working properly
90500EConnectivity moduleThe ConnectModule’s battery is almost empty and won’t charge because it’s too hot or cold

Sources

Explained in Trolda's own words from the manufacturer's public documentation. Trolda is not affiliated with the manufacturer. If in doubt, ask your dealer.

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